Pricing for Enterprises and Developers
Credit-based pricing for teams of every size. Enterprise options with flexible deployment.
Plans
Predictable credit-based pricing. Scale as you grow.
Flex
50,000 credits included.
Then $25 / 10,000 credits.
- 50,000 Credits per month
Auto-topup at 20%. 30-day rollover. - 600 requests per minute
- 5 Projects
- 10 custom entity & edge types
- API logs (1 day)
- Unlimited memories, retrieval & users
Flex Plus
200,000 credits included.
Then $75 / 40,000 credits.
- 200,000 Credits per month
Auto-topup at 20%. 60-day rollover. - 1,000 requests per minute
- 10 Projects
- 20 custom entity & edge types
- Custom extraction instructions
- Webhooks
- Analytics
- Observations (coming soon)
- API logs (7 days)
- Unlimited memories, retrieval & users
Enterprise
For mission-critical production with security, compliance, and deployment flexibility.
- Custom credits with negotiated rates
- Guaranteed rate limits with SLA
- Unlimited projects and entity & edge types
- SOC 2 Type II & HIPAA BAA
- Audit logs & 30+ day API logs
- Teams and Slack support & dedicated account manager
- Managed, BYOK, BYOM, or BYOC deployment
Prototyping? Start free with 1,000 credits a month. Limits apply.
Teams building on Zep
Enterprise
Flexible Deployment with Enterprise Security
Mission-critical applications demand enterprise-grade security, compliance, and flexible deployment. Choose the deployment model that fits your requirements.
Enterprise features:
- SOC 2 Type II certification & HIPAA BAA
- Custom limits & guaranteed rate limits
- Teams and Slack support & dedicated account manager
- API & audit logs, SLA guarantees
Choose Your Enterprise Deployment
All Enterprise plans include the features above. Select the deployment model that best fits your security and operational requirements.
Managed Enterprise
Fully managed cloud deployment with fast setup and predictable costs. Ideal for rapid deployment with enterprise support.
Bring Your Own Key (BYOK)
Use your own encryption keys for enhanced key control and compliance.
Bring Your Own Model (BYOM)
Connect your own LLM provider accounts to optimize costs and maintain control over model selection and usage.
Bring Your Own Cloud (BYOC)
Deploy Zep in your own AWS VPC for complete data residency and maximum infrastructure control.
Frequently Asked Questions
How credits work
- Credits are consumed based on the size of each Episode you send to Zep. Episodes up to 350 bytes use 1 credit; each additional 350 bytes (or part thereof) uses another credit.
- Where available, webhook invocations consume 1/8 of a credit each.
- Flex and Flex Plus automatically top up your credits when your balance drops below 20%. Flex adds 10,000 credits ($25); Flex Plus adds 40,000 credits ($75).
- Flex credits roll over for 30 days; Flex Plus credits roll over for 60 days. Free plan credits do not roll over.
What is an Episode?
Credit cost scales with Episode size. Episodes up to 350 bytes use 1 credit; each additional 350 bytes (or part thereof) uses another credit.
For example, a 640-byte Episode uses 2 credits, and a 1,200-byte Episode uses 4 credits.
Are we charged for ingestion or storage of messages / data?
How are Rate Limits Calculated?
What are the Free Plan limits?
- 1,000 credits per month. No rollover or auto-topup.
- 2 projects and 5 custom entity & edge types.
- Variable rate limits, which may vary depending on service-wide load.
- Lower priority episode processing.
- Feature availability and service levels may change over time.